Last Updated: July 2026

Thank you for shopping with Burakh. We are committed to providing a reliable and efficient delivery service throughout the United Kingdom.

---

Shipping Coverage

We currently ship to addresses within the United Kingdom only.

At this time, we do not offer international shipping or delivery to PO Box addresses.

---

Free Shipping

We are pleased to offer free standard shipping on all orders within the United Kingdom.

There are no additional shipping charges unless otherwise stated.

---

Order Processing Time

Orders are typically processed and dispatched within 24 hours of being placed, subject to stock availability and order verification & Cut of time.

Orders placed after the cut-off time, on weekends, or on public holidays may be processed on the next business day.

---

Delivery Time

Once dispatched, orders are typically delivered within 2–4 business days.

Please note that delivery times are estimates and may vary depending on your location and courier operations.

---

Shipping Carriers

We use trusted UK delivery partners, including:

• Royal Mail
• Evri
• DPD

The carrier used for your order may vary depending on the product, destination, and operational requirements.

---

Order Tracking

Where tracking is available, customers will receive tracking information once their order has been dispatched.

Customers can use the provided tracking details to monitor the progress of their shipment.

---

Address Information

Customers are responsible for providing accurate and complete delivery information when placing an order.

Address changes may be requested before dispatch. Once an order has been dispatched, we are unable to amend the delivery address.

We are not responsible for delays, losses, or additional charges resulting from incorrect or incomplete address information provided by the customer.

---

Delivery Delays

While we aim to deliver all orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including but not limited to:

• Adverse weather conditions;
• Courier operational delays;
• Public holidays;
• Unexpected logistical disruptions.

We appreciate your understanding should such delays occur.

---

Failed Deliveries

If a delivery attempt is unsuccessful due to incorrect address information, refusal of delivery, or failure to collect the parcel, additional shipping charges may apply for redelivery.

---

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Burakh
Website: burakh.co.uk
Email: support@burakh.co.uk