Last Updated: July 2026

At Burakh we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from burakh.co.uk.

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1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

• Full name
• Billing and shipping address
• Email address
• Telephone number
• Payment information (processed securely by our payment providers)
• Order history and purchase information

Technical Information

• IP address
• Browser type and version
• Device information
• Operating system
• Website usage data and browsing activity

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2. How We Use Your Information

We use your personal information to:

• Process and fulfil your orders;
• Provide customer support;
• Communicate with you regarding your orders;
• Process payments and prevent fraud;
• Improve our website, products, and services;
• Comply with legal and regulatory obligations;
• Send promotional communications where permitted by law or where you have consented.

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3. Payment Information

Payments made through our website are processed securely through Shopify Payments, PayPal, and other authorized payment service providers. We do not store or have access to your complete payment card details, as all payment information is processed securely by our payment partners.

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4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Ensure the website functions properly;
• Remember your preferences;
• Improve website performance;
• Analyses website traffic and user behavior;
• Provide relevant marketing and advertising.

You can control or disable cookies through your browser settings. However, disabling cookies may affect certain website functions.

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5. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties when necessary to operate our business, including:

• Payment processors;
• Shipping and delivery providers;
• Website hosting and technology providers;
• Marketing and analytics providers;
• Legal and regulatory authorities where required by law.

All third-party service providers are required to protect your information appropriately.

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7. Marketing Communications

We may send you promotional emails, offers, and updates about our products and services if you have consented to receive them or where permitted by law.

You may unsubscribe from marketing communications at any time by:

• Clicking the unsubscribe link in our emails; or
• Contacting us directly.

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8. Data Retention

We retain personal information only for as long as necessary to:

• Fulfil orders;
• Provide customer support;
• Comply with legal, tax, accounting, and regulatory obligations;
• Resolve disputes and enforce our policies.

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9. Your Rights

Depending on applicable law, you may have the right to:

• Access your personal information;
• Correct inaccurate information;
• Request deletion of your personal information;
• Restrict or object to certain processing activities;
• Request a copy of your personal information;
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

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10. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, disclosure, or alteration.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites.

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12. Business Transfers

In the event of a merger, acquisition, restructuring, or sale of business assets, customer information may be transferred as part of that transaction, subject to applicable legal requirements.

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13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the updated version will become effective immediately upon publication.

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14. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Burakh
Website: burakh.co.uk
Email: support@burakh.co.uk